NSC shall not in any way be responsible for the loss of property, damage, or injuries to persons, including participants while on the premises.
Membership will be closed for any session that becomes filled. The Club reserves the right to change categories or ice times at any time during the skating year, cancel programs where minimum registration levels are not met, and pre-empt ice times for test days and competitions. The NSC and Town of Newmarket are not required to make up lost time or compensate customers for closing arenas due to Acts of God.
The Newmarket Skating Club was established in 1953 and all of our coaches are Skate Canada Certified, professional and experienced, some of whom have been teaching with us for over 40 years.
Our membership consists of approximately 1000 members which ranks us as one of the largest skating clubs in Canada.
Our club is managed by a board of volunteers who have skaters in the Club and meet monthly to discuss the needs of the club and how to address them. Some positions are for one or two years and, under our Constitution, can sit for no more than 4 years total.
If I have a question about skating - who should I ask?
Your child's coach is your best resource for information about skating, testing, competitions and your child's overall progress.
Other inquiries should be addressed to firstname.lastname@example.org
Guest skaters will be allowed on figure skating sessions if space permits.
There is a guest skate fee for an NSC skater currently enrolled in an NSC program and a guest skate fee for a non-NSC skater or an NSC skater not currently enrolled in a program.
Each skater is limited to three guest skates before Christmas and three after Christmas during the Fall/Winter session, and three guest skates during the Spring session. Guest skaters may not request music.
Permission must be granted in advance. All requests for guest skating must be directed to the Office Manager at email@example.com
We respect your privacy and are committed to maintaining your confidence and trust.
Personal Identification Information
We may request personal identification information from you in connection with your use of, or participation in, membership registration for the NSC, our contests, games, surveys, forums, subscription registrations, content submissions, chats, bulletin boards, discussion groups, requests for suggestions, and in connection with other activities, services or resources we make available on any of our sites. In all of these cases, we will collect personal identification information from you only if you voluntarily submit such information to us. We will never intentionally disclose any personal identification information about you as an individual user (such as, for example, your full name, street address, telephone number, credit card number or e-mail address) to any third party without having received your permission. If you do provide us with personal information for any of these activities, we may use it to conduct the activity. We may also use cookie technology (discussed in detail below) to improve your experience of these activities, including remembering your preferences, customizing the content and advertisements that you see or authenticate your access to your personal information. In addition, in the event your personally identifiable information is requested as part of our surveys or polls, such personally identifiable information may be added to your registration information).
The NSC does not sell, rent or lease its member lists to third parties. NSC may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party.
NSC keeps track of the Web sites and pages our customers visit within Skate NSC, in order to determine what NSC services are the most popular. This data is used to deliver customized content and advertising within NSC to customers whose behavior indicates that they are interested in a particular subject area.
Also, we may share aggregate statistical information with our partners, suppliers, advertisers, sponsors, licensors and other third parties, but we will not share any individual names, personal navigational or other personal information. For example, we may use a third-party advertising company to serve ads when you visit our Sites. We may share demographic and preference information with this company to allow them to display appropriate advertisements for you.
We have the following exceptions regarding the disclosure of your personal information: we will disclose your personal information, without notice, (a) to comply with any valid legal inquiry, order or process served on the NSC or the site; (b) to protect and defend the rights or property of NSC; and, (c) to protect the personal safety of users of NSC, or the public. We may also transfer user information, including personally identifiable information, to a successor corporate entity in connection with a corporate merger, consolidation, sale of assets or corporate division or other fundamental corporate change.
The Use of Cookie Technology
The NSC Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain (website) that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize NSC pages, or register with NSC sites or services, a cookie helps the NSC to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, and so on. When you return to the same NSC website, the information you previously provided can be retrieved, so you can easily use the NSC features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the NSC services or Web sites you visit.
Links To Other Sites
Users may find advertising or other content on our Sites that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the contents or links that appear on these sites. In addition, these sites or services, including their contents and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies, or no policy (policies) at all. We encourage you to review the privacy policies of any third party sites or services before providing any of them with your personal information.
Access To/Correction of Information
If you would like to review any personal information we have retained about you, please send us an e-mail request for this information at firstname.lastname@example.org. To help us address your request, please specify which information you wish to review. Once you have reviewed this information, at your request we will correct personal information about you that you state is erroneous. To request such a correction, please send an e-mail to email@example.com. You should be aware, however, that it is not always possible to completely remove or modify information in our databases and servers although we will always make reasonable efforts to do so upon your request.
All requests for refunds or early withdrawals must be submitted in writing to the Newmarket Skating Club office.
An administration fee is charged, as well as the pro-rated amount for the skating sessions that have occurred as of the date of the withdrawal request. The remainder of the registration fee is refunded excluding the Skate Canada fee.
We use the same policy for missed classes as the Town of Newmarket. Participants are to attend all classes as scheduled for the program in which they are registered. In the event that a participant is unable to attend a scheduled class(es), make-up classes, refunds, or credits for the missed class(es) will not be provided.
Skaters who are unable to skate due to an injury or medical reason but who do not wish to withdraw, may request a refund or credit for skating sessions missed with an official Doctor’s Certificate. No administrative fee will be charged.
Fall/Winter Season: please submit requests by December 1st.
Spring Season: please submit requests by April 15th.
All withdrawals must be made 24 hours before the class you wish to cancel. There are no withdrawals after the third class. We can not backdate any refunds.
The Club will make every effort to make up for cancelled sessions caused by unforeseen ice closures due to equipment/mechanical breakdown beyond our control. Sessions cancelled due to special events at Magna have already been calculated into your fees.
Each skater must have a responsible person present in the arena when they skate. Please do not assume our coaches, volunteers or staff are supervising your children.
The Tunnel Monitor's responsibilities centre around being available to skaters and coaches on the ice. Parents will be called to the tunnel to deal with certain issues regarding their child such as using the washroom - we can't leave the tunnel to supervise them.
While our coaches, staff and/or volunteers are trained to deal with legitimate emergencies, it is your responsibility to be available to your child when we can't be.
NSC aims to promote a safe, supportive environment for the skating community that equally respects our common interests and our differences for all skaters to enjoy the sport and fulfil their own individual goals within a team spirit.
In support of this objective, the NSC has adopted the following Code of Conduct based on the following principles:
- NSC by-laws and rules
- The Town of Newmarket Parks and Recreation rules
- A harassment-free policy
All NSC members must conduct themselves in a manner respectful of all policies and property at the Ice rink as well as any other facility. Any violation of facility policy may result in disciplinary action from the Club. This Code of Conduct is also in effect when the Club is represented at out of town activities. Please exhibit a model of behaviour that will provide a good example to the community and encourage pride in our club.
- Members are expected to display proper respect and sportsmanship towards their fellow skaters, coaches, officials, parents, Board of Directors and the general public at all times.
- Members are expected to follow the direction of Ice Rink staff and NSC members acting as rink attendants during Club sessions or Club events.
- Members shall not harass or abuse, physically or verbally, any other fellow skaters, coaches, officials or parent at any time.
- At team events, simulations and competitions skaters are encouraged to make an effort to support their fellow skaters during their performances.
- Members are expected to follow any coach’s instructions where that coach may request restrictions on routines or elements that he/she deems unsafe or dangerous to other skaters on any club ice session.
- Members are expected to follow the Ice Etiquette and Guidelines for Fun and Safe Skating shown below.
- Any act performed by a Club member that a rink attendant, Club member, coach or parent sees and deems unsafe or inappropriate may be brought to the NSC Board's attention for any disciplinary action necessary as described below.
Resolution of Conflict
With many different people and personalities coming together to participate in skating – whether as skaters, friends, family or fans – it is no surprise that conflicts will occasionally arise from differences of opinion or simple misunderstandings.
Moreover, the fast-paced, risky nature of skating makes it natural that skaters will sometimes collide or accidentally get in each other’s way – even when they are maintaining complete awareness and exercising reasonable caution. As a friendly reminder, all skaters who accidentally run into each other or cut each other off are encouraged to say, “I’m sorry," or excuse themselves in a polite manner, even it appears that the other person is more at fault. It shows graciousness, maturity and respect – qualities that bring out the best in all of us.
However, if a member wishes to object to an instruction by an Ice Rink staff, coach, parent or fellow skater, the member shall make the objection known to his/her own coach first. The skater’s coach is responsible for resolution of the issue. If the coach cannot reach a resolution, the coach shall then bring the matter to the Board in writing.
- Intentionally leaving objects on the ice
- Chewing gum, eating, or drinking on the ice (except for water/sports drink at the boards).
- Discourteous behaviour
1st offence - verbal warning
2nd offence - verbal warning of upgrade upon next offence
3rd offence - upgrade to Class II - 1st offence
- Abusive or obscene language, profanity, or any gesture of profanity
- Lack of cooperation with any official, parent, coach or rink staff
- Displaying or promoting unsafe actions on the ice or elsewhere in the facility
- Deliberately skating in a manner that interferes with another skater's safety
- Any destruction or defacement of property including the ice surface
1st offence - Immediate removal from the ice and loss of privileges for the following session, Written apology to offended party, Letter of reprimand with warning of upgrade upon next offence
2nd offence - Meeting of all parties concerned for disposition, Upgrade to Class III
- Any intentional physical contact, bodily or by throwing objects, which would be considered aggressive in nature by a responsible, prudent person
- Threatening or harassing of other skaters or persons
- Possession or use of any illegal substance on the premises
A class III infraction will require a meeting of the Board, skater and parents if the skater is a minor.
1st offence - Removal from Club ice and Club activities for a length of time to be determined by the Board, Written letter of apology to offended party, If the skater is under 18 years of age, upon return to ice, parent must accompany skater for a period of time to be determined by the Board
2nd offence - Permanent Club suspension
Bullying is a form of harassment and is considered to be “personal harassment” as defined in the Skate Canada Membership Complaint Policy section 9. (c).
Skate Canada’s complaint policies are contained in the Policies and Procedures section of the rule book available on the Members Only portion of the Skate Canada web site under Technical & Programs > Rules > 2013 Official Rule Book > Policies & Procedures > Bylaws.
Statement of Intent
Skate Canada strongly condemns bullying, will not tolerate bullying by any of its members and is committed to raising awareness of this issue and preventing and eliminating bullying behaviour within Skate Canada. Skate Canada recognizes that bullying can have a serious adverse impact on personal dignity, self-esteem, confidence, personal safety, performance, enjoyment of skating and of life itself. All Skate Canada members have the right to participate in a safe, supportive and caring environment free from harassment and they have the responsibility to contribute to the protection and maintenance of this environment.
What is Bullying?
Bullying is a form of personal harassment and includes physical or verbal abuse that occurs once or repeatedly and may involve an imbalance of power. Bullying is intended to hurt and humiliate the victim and may include:
- Insulting or derogatory remarks or gestures
- Rude or vulgar language or gestures
- Shouting, yelling, swearing, name-calling
- Persistent unwarranted criticism
- Public ridicule
- Verbal, written or physical threats and intimidation
- Hitting, kicking, pushing or other types of forceful physical contact
Bullying may occur in-person or through electronic means including e-mail, texting and social media.
What to do if you are bullied?
If a member has experienced bullying behaviour or has witnessed another member being bullied, the member may submit a complaint to the Complaint Review Officer at the Skate Canada national office as per the process in the Skate Canada Membership Complaints, Hearing and Investigation Procedures Policy.
NSC Members may also submit a complaint in confidence to firstname.lastname@example.org. NSC is dedicated to nurturing a culture that supports skating in a fun and friendly environment that challenges everyone to perform at their very best.
NSC from time to time takes photographs or video of skaters.
Any photograph or video may be included on our website or Social Media, in the local newspapers, or any other Club related document, information sheet or advertising relating to the Club. The use of photographs and video will be limited to these purposes.
All Skate Canada member clubs and skating schools who offer a CanSkate program must ensure that all CanSkate and Adult CanSkate participants up to and including Stage 5 must wear a CSA approved hockey helmet while on the ice.
Parent & Tot: Children require CSA approved hockey helmet with a face mask
PreSchool: Skaters require CSA approved hockey helmet with a face mask
CanSkate: Skaters require CSA approved hockey helmet, face mask is optional
TeenSkate: Skaters require CSA approved hockey helmet, face mask is optional
Adult LTS: Skaters require CSA approved hockey helmet, face mask is optional
Hockey helmets are designed to help protect against head injuries occurring on the ice, whether from a fall or collision. Bicycle helmets are not designed to protect against head injuries that may occur on the ice. It is important to ensure that when a skater is on the ice, they are protected with equipment designed for their sport or activity.
The recognition of concussion in sport is coming to the forefront of injury in sport.
More and more scientific and public press attention is paid to this injury, and our knowledge of the causation, effects and outcomes of concussion injury is expanding daily. Skate Canada and its medical team recognize the importance and need for athletes, parents, coaches and other team members to rapidly and appropriately recognize and respond to a concussion injury. Policies are currently being drafted to further address this.
There are Skate Canada and Skate Ontario policies currently available for parents, skaters and coaches to reference, and links for these are provided below.
Please note that this information is for general information purposes only. It is not intended to and does not constitute any medical advice and does not contain any medical diagnoses, symptom assessments or medical opinions.